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Surviving Winter Campaign

Suffolk Community Foundation Surviving Winter Campaign has been launched.  This funding is to help vulnerable older people stay warm and well when the cold weather hits. The campaign is now in its 14th year and funding can provide a lifeline for many people by helping them to stay safe and healthy in their own homes as the weather turns colder. 

Individuals can apply for support through this fund if they meet the following criteria:

 Aged 66 plus

  • Not on pension credit
  • Maximum income £20k individual and £24k couple
  • Maximum savings £5,000
  • Live in Suffolk

Individuals wanting to apply should contact the charitable provider administering the payments: For West Suffolk this is Gatehouse Caring: survivingwinter@gatehouse.org.uk or telephone: 01284 703835 or for further details please visit the Suffolk Community Foundation website: Surviving Winter Appeal - Suffolk Community Foundation

 

Christmas and New Year 2024 bin collection days

Please click here for more information.

 

UK Cycling Event 27th April 2025

Please click here for more information.

 

DEFRA Property Flood Resilience grant fund

Properties affected by Storm Babet that were reported as internally flooded and thus eligible to apply to the DEFRA £5,000.00 Property Flood Resilience grant fund please click here to view details of the grant. The deadline for applications is the end of April 2025.

 

Can you claim Pension Credit

Please click here for more information.

 

Haverhill Banking Hub

Please find attached an information poster regarding Haverhill’s new Banking Hub which will be opening on 31st October 2024.

A Banking Hub is a shared banking space on the high street. Hubs offer a counter service operated by the Post Office, where customers of all major banks and building societies can carry out regular cash transactions, Monday to Friday. They also offer a Community Banker service where customers can talk to their own bank about more complicated banking issue on the day their bank is in the Hub. 

 

More Suffolk homes eligible for energy improvements

More Suffolk households can access free home improvements to make them warmer, healthier and cheaper to run, thanks to Warm Homes Suffolk.

Residents and landlords of eligible properties can apply for energy efficient measures such as insulation, solar panels or heat pumps.

Average funding of £18,000 is available for homeowners, and £12,000 for landlords and their tenants.

Warm Homes Suffolk is administered by Suffolk County Council, and delivered by East Suffolk Council, on behalf of all councils in Suffolk. It has been funding home energy efficiency improvements for two years, with funding from the Department for Energy Security and Net Zero.

To be eligible, both of these conditions must be met:

  • Homes must have an EPC rating of D, or below
  • Homes are not heated by mains gas

And then either of the following conditions:

  • Households have a combined pre-tax income of under £36,000 (this was previously £31,000)
  • Homes are in a certain postcode (a pre-qualified postcode checker has been launched), which includes parts of:
    • Beccles, Bungay, Bury St. Edmunds, Felixstowe, Great Cornard, Haverhill, Ipswich, Kessingland, Lowestoft, Mildenhall, Newmarket, Rushmere St Andrew, Saxmundham, Sudbury

Once these conditions have been approved, an assessment of your home will identify which measures are best suited to your property. These will then be installed by trusted contactors, for free.

 

Cost of Living Support for West Suffolk residents.

Please click here for more information

Highways Emergency contacts.

It is important that any issue that is deemed to be dangerous to either private property, the highway or any of its users is telephoned through on 0345 606 6171 so that they can be immediately assessed and action taken quickly.

Any report logged via our reporting tool will generate a site visit from one of our Highways Assessment Officers. Although they do triage incoming reports, anything logged with them out of hours will not be picked up until the next working day – which as you will appreciate will lead to a delay in attendance. The Councillor Highways Support email address is also not monitored outside of office hours and should not be used for anything that is considered an emergency.

 Could I also please ask that you encourage residents to supply any photographs they may have – particularly in cases of drainage or flooding problems – as in many cases, the flood water will have subsided by the time our Teams attend.

 Please let me assure you that all reports are assessed and the sites visited – but it is vital that they are logged in the correct way so that we can respond in a timely manner – and so that these are assigned to the most appropriate team within Suffolk Highways:

  • 0345 606 6171. Any hazard/emergency. This number is available 24 hours a day.
  • http://highwaysreporting.suffolk.gov.uk ‘normal’ issues such as pothole, non-urgent blocked drains, general maintenance issues etc.
  • CouncillorHighwaysSupport@suffolkhighways.org – County Councillor use only, for complex or in depth issues and wider Parish concerns such as requests for traffic calming, speeding issues, improvement works etc.

  

Anglian Water new pipeline

Anglian Water has begun work to install the almost seven kilometres of new pipe between Hundon and Great Wratting. Please click here for more information.

 

Haverhill Relief Road - Community Update

Please click here for more information.

 

Review of Polling Districts and Polling Places 2023

West Suffolk Council is required to complete a full review of all polling districts and polling places in its area every five years. The next compulsory review must be completed between 1 October 2023 and 31 January 2025.

Please click here for more information.

  

Bus timetables

Please click here for bus timetables

To view a full list of all upcoming bus timetable changes please click here.

 

 

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