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Can you claim Pension Credit

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Launch of 2024 Rural Transport Survey

The 2024 rural transport survey is now open until 30th November. The feedback will help Suffolk County Council shape the requirements for future rural transport services. Please click to access the 2024 rural transport survey

If you would like to talk with their team about rural transport, come along to one of their drop-in events that are scheduled around the county during October and November. Event dates and venues Rural transport engagement events

 

Local Transport Plan for 2025-2024

Suffolk County Council would like to share this information with residents so that they can share views on the new Local Transport Plan for 2025-2024. The consultation is open until 25th November 2024. Please click here to view the Suffolk Association of Local Council's blog for more information and the link to the consultation to take part.

 

Haverhill Banking Hub

Please find attached an information poster regarding Haverhill’s new Banking Hub which will be opening on 31^st October 2024.

A Banking Hub is a shared banking space on the high street. Hubs offer a counter service operated by the Post Office, where customers of all major banks and building societies can carry out regular cash transactions, Monday to Friday. They also offer a Community Banker service where customers can talk to their own bank about more complicated banking issue on the day their bank is in the Hub. 

 

More Suffolk homes eligible for energy improvements

More Suffolk households can access free home improvements to make them warmer, healthier and cheaper to run, thanks to Warm Homes Suffolk.

Residents and landlords of eligible properties can apply for energy efficient measures such as insulation, solar panels or heat pumps.

Average funding of £18,000 is available for homeowners, and £12,000 for landlords and their tenants.

Warm Homes Suffolk is administered by Suffolk County Council, and delivered by East Suffolk Council, on behalf of all councils in Suffolk. It has been funding home energy efficiency improvements for two years, with funding from the Department for Energy Security and Net Zero.

To be eligible, both of these conditions must be met:

• Homes must have an EPC rating of D, or below

• Homes are not heated by mains gas

And then either of the following conditions:

• Households have a combined pre-tax income of under £36,000 (this was previously £31,000)
• Homes are in a certain postcode (a pre-qualified postcode checker has been launched), which includes parts of:
• Beccles, Bungay, Bury St. Edmunds, Felixstowe, Great Cornard, Haverhill, Ipswich, Kessingland, Lowestoft, Mildenhall, Newmarket, Rushmere St Andrew, Saxmundham, Sudbury

Once these conditions have been approved, an assessment of your home will identify which measures are best suited to your property. These will then be installed by trusted contactors, for free.

 

Cost of Living Support for West Suffolk residents.

Please click here for more information

Highways Emergency contacts.

It is important that any issue that is deemed to be dangerous to either private property, the highway or any of its users is telephoned through on 0345 606 6171 so that they can be immediately assessed and action taken quickly.

Any report logged via our reporting tool will generate a site visit from one of our Highways Assessment Officers. Although they do triage incoming reports, anything logged with them out of hours will not be picked up until the next working day – which as you will appreciate will lead to a delay in attendance. The Councillor Highways Support email address is also not monitored outside of office hours and should not be used for anything that is considered an emergency.

 Could I also please ask that you encourage residents to supply any photographs they may have – particularly in cases of drainage or flooding problems – as in many cases, the flood water will have subsided by the time our Teams attend.

 Please let me assure you that all reports are assessed and the sites visited – but it is vital that they are logged in the correct way so that we can respond in a timely manner – and so that these are assigned to the most appropriate team within Suffolk Highways:

• 0345 606 6171. Any hazard/emergency. This number is available 24 hours a day.
• http://highwaysreporting.suffolk.gov.uk ‘normal’ issues such as pothole, non-urgent blocked drains, general maintenance issues etc.
• CouncillorHighwaysSupport@suffolkhighways.org – County Councillor use only, for complex or in depth issues and wider Parish concerns such as requests for traffic calming, speeding issues, improvement works etc.

  

Anglian Water new pipeline

Anglian Water has begun work to install the almost seven kilometres of new pipe between Hundon and Great Wratting. Please click here for more information.

 

Haverhill Relief Road - Community Update

Please click here for more information.

 

Bus timetables

Please click here for bus timetables

To view a full list of all upcoming bus timetable changes please click here.

 

 

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