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COVID-19 Updates

 Autumn 2022 Booster Campaign poster

Suffolk County Council Support Line

Suffolk County Council launched a support line for those with money, job or employment worries: As the pandemic has gone on, the challenges that people face are changing. In the early days, that need was addressed through Home But Not Alone, which was incredibly successful and is ready to be stood up should that need arise again.

However, now we see that the help needed relates to money, job and housing worries. This service is for everyone – not just those facing severe hardship, but people who may not have struggled with money or job worries ever before. We want people to phone this number before they max out their credit card, or apply for loans, or get in debt with family.

Staff that answer the calls are trained to understand what help that person may need – however minor you might think it is. It is also set up with what is called a warm handover system so you only need to tell your story once. If you are referred on you haven’t got to start from scratch again.

The helpline Number is 0800 068 3131. Monday to Friday 9am to 5pm

To access all the very latest guidance regarding COVID 19 from Suffolk County Council visit the https://www.suffolk.gov.uk/coronavirus-covid-19

24-hour Suffolk helpline for domestic abuse

Suffolk County Council have been working with Anglia Care Trust to extend the Domestic Abuse Outreach Service (DAOS) to include a 24/7 freephone helpline.  The freephone number is for anyone with concerns including professionals who may be supporting clients as well as friends and family members. 

Safeguarding Video: The Suffolk Safeguarding Partnership have created the following video is to raise awareness of safeguarding for children and adults at risk and tell members of the public what to do if we see something that does not  seem quite right. During this challenging time, it will be even harder for children and adults who are already vulnerable to tell us what is happening to them. We are all responsible for safeguarding and now more than ever it is important that we are alert to the signs of abuse and neglect.