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COVID-19 Updates

For information regarding the COVID vaccination process please visit 






 I am writing to ask if you would be able to get this message out to your parishioners regarding Covid-19 Vaccinations, which I am sure you know are being rolled out across the country. Many of our residents will find it difficult to obtain Covid-19 secure transport to get to the vaccination centres, one of which is in Haverhill.

 If you wish to use our service, there will be no registration fee to pay, just the bus fare which is comparable to public transport. We pick up and drop off from house to vaccination centre and back home again.  If you could use the information in red to inform your residents that we are able to provide this service to them, that would be great.

 We provide Connecting Communities, Community Transport across West Suffolk.   We would just like to highlight that our service is available for anyone who is struggling to find transport in order to attend a Covid-19 vaccination appointment.

 We will simply charge the normal fare and will waive all other membership fees that we normally charge for our services; we will happily assist as many people as we can.  

Our booking line telephone number is 01638 664304 and lines are open Monday to Friday 8am until 4pm.

 Our services have operated throughout the pandemic with Covid-19 precautions in place, Driver Screens, restricted occupancy, hand sanitiser, face masks and PPE for when helping those that need additional assistance, where we need to reduce social distancing, e.g., wheelchair passengers.


 Peter Lawson

Marketing Officer

The Voluntary Network

Telephone 07552-354953

 E-Mail: peter@thevoluntarynetwork.org  Website:  www.thevoluntarynetwork.org

Coronavirus (COVID‑19)

 Help control the virus

To protect yourself and others, when you leave home you must:

  • wash hands - keep washing your hands regularly
  • cover face - wear a face covering over your nose and mouth in enclosed spaces
  • make space - stay at least a metre away from people not in your household

If you are feeling unwell, get a test and do not leave home for at least 10 days.

 Read more about what you can and cannot do


 Message to Town and Parish Councils from Cllr John Griffiths, Leader of West Suffolk Council: Tier 2 business grants

 Dear Town and Parish Clerks,

 I hope you are keeping well.

 I wanted to share some information with you with regard the Tier 2 business grants in the hope that you can share information and direct businesses to our webpage to apply.

 But first a big thank you to all who have already helped share our message around the grants for the November National Restrictions. We are still making payments under the Government’s Local Restrictions Support Grant (LRSG) Closed November which remains open to new applications. We have also recently closed the first phase of Additional Restrictions Grant (ARG). Currently we have paid out over £2.8m across these two grants and I will email you again when we launch a second phase of ARG in due course.

 We are now in Tier 2 restrictions and we have new sets of grants to administer to local businesses.

 The first is the LRSG Closed December which is exclusively for pubs and bars who do not serve table meals and so have not been able to open under the Tier 2 restrictions. West Suffolk has been given an allocation of just over £30,000 to support these businesses. This is to cover the first 14 days in Tier 2.

 The next is the LRSG Open which is for businesses in the hospitality, accommodation and leisure sectors who are open but who are severely impacted by the Tier 2 restrictions on socialising. We have been given an allocation based on the rateable businesses in these sectors of just over £330,000. This is also to cover the first 14 days in Tier 2.

 The Open Grant scheme will be open to:

 The hospitality trade including restaurants, cafes and pubs serving substantial meals

  • Hotels and bed and breakfast businesses including smaller B&Bs that pay Council Tax
  • Leisure businesses
  • Hospitality, accommodation, and leisure businesses in shared premises – this could apply to a café or restaurant which is in a property with a rateable value but which is not the ratepayer.

 On top of these Tier 2 grants, the Government has also announced a one-off £1000 Christmas support payment for wet-led pubs. We have been allocated £90,000 to support these businesses. More details on how pubs can apply is on our website.

 Businesses can apply for more than one type of grant, meaning for instance, that a restaurant that was closed in November can apply for the LRSG Closed November grant and if they are severely impacted by Tier 2, they can also apply for the LRSG Open grant.

 All of the LRSG grant schemes are subject to Government criteria and are being administered locally by West Suffolk Council.

 Please direct businesses to check if they are eligible and apply at www.westsuffolk.gov.uk/c19business

 With my very best wishes and thanks for your continuing support in getting these messages out to businesses during these challenging times.




Cllr John Griffiths

Leader of West Suffolk Council


Suffolk County Council Support Line

Suffolk County Council launched a support line for those with money, job or employment worries: As the pandemic has gone on, the challenges that people face are changing. In the early days, that need was addressed through Home But Not Alone, which was incredibly successful and is ready to be stood up should that need arise again.

However, now we see that the help needed relates to money, job and housing worries. This service is for everyone – not just those facing severe hardship, but people who may not have struggled with money or job worries ever before. We want people to phone this number before they max out their credit card, or apply for loans, or get in debt with family.

Staff that answer the calls are trained to understand what help that person may need – however minor you might think it is. It is also set up with what is called a warm handover system so you only need to tell your story once. If you are referred on you haven’t got to start from scratch again.

The helpline Number is 0800 068 3131. Monday to Friday 9am to 5pm


To access all the very latest guidance regarding COVID 19 from Suffolk County Council visit the https://www.suffolk.gov.uk/coronavirus-covid-19

24-hour Suffolk helpline for domestic abuse

Suffolk County Council have been working with Anglia Care Trust to extend the Domestic Abuse Outreach Service (DAOS) to include a 24/7 freephone helpline.  The freephone number is for anyone with concerns including professionals who may be supporting clients as well as friends and family members.

Domestic Abuse Helpline poster



Safeguarding Video: The Suffolk Safeguarding Partnership have created the following video is to raise awareness of safeguarding for children and adults at risk and tell members of the public what to do if we see something that does not  seem quite right. During this challenging time, it will be even harder for children and adults who are already vulnerable to tell us what is happening to them. We are all responsible for safeguarding and now more than ever it is important that we are alert to the signs of abuse and neglect.